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About Proton Support

Family-Run IT Experts Serving NW London for Over 30 Years

Our Story & Technical Experience

Welcome to Proton Support, your trusted family-owned and operated computer repair and maintenance service in London. With over 30 years of collective IT support experience, we pride ourselves on being local leaders in hardware diagnostics, software troubleshooting, and data security.

Our journey began with a simple mission: to provide honest, jargon-free, and professional computer technical support to our local community, completely bypassing the inflated prices and long queues of central London retail service desks. Over the past three decades, we have seen technology evolve rapidly, and we have continuously advanced our diagnostic frameworks to master everything from vintage PC operating systems to the latest cutting-edge Apple Silicon M-series chip architectures.

The Private Home Workshop Advantage

Unlike standard high-street commercial repair shops, Proton Support operates from a private, fully equipped home workshop based off North End Road. This business model offers a massive advantage directly to you: by eliminating expensive high-street commercial rent rates and business overheads, we can invest heavily in premium diagnostic tools and component-level engineering equipment while passing the direct financial savings straight to our clients.

To ensure every computer, MacBook, or data storage system left in our care receives undivided, expert technical focus, we work strictly by appointment only. We treat your private equipment and digital assets with the absolute highest standards of confidentiality, security, and care.

Bespoke Service Options to Suit Your Life

We understand that a broken laptop or lost database causes massive disruption to your day. That is why our family team offers total flexibility in how we handle your technical issues. From secure, pre-arranged front-door workshop drop-offs to rapid-response home or office call-outs across Golders Green and Hampstead, we work around your schedule to deliver fast same-day or next-day turnarounds.

Meet Our Specialised Technical Team

Our family-run framework relies on 8 dedicated specialists combining hardware micro-soldering, data engineering, and local customer care operations.

Danny

Director General / IT Specialist

Harrison

Head Mac Systems Engineer

Vasilev

Component-Level Technician

Ali

Mobile Call-Out Engineer

Garvin

Networking Specialist

Shelly

Workshop Operations Manager

Elena

B2B Local Accounts Coordinator

Hannah

Customer Support Diagnostics

Wanted

Component-Level Technician